AI AUTOMATION SERVICES

Building AI Automation process to streamline internal operations

Leveraging Make.com and Power Automate to eliminate backlogs, bottlenecks, and manual admin so your team can focus on what actually matters.

5+ hrs saved per workflow

Make & Power Automate

AI-powered pipelines

Scales to any business

 WHY IT MATTERS

Manual processes are costing your team more than you think

Every hour spent copying data, chasing approvals, and sending status update emails is an hour not spent on growth. AI-powered automation eliminates repetitive work by connecting your apps, automating decisions, and routing tasks without adding headcount.

Eliminate manual entry

Structured data flows automatically between apps, no copy-pasting, no dropped records.

Intelligent routing

Conditional logic handles approvals, escalations, and notifications without human intervention.

Scales with your business

The same logic that handles 10 requests handles 1,000, no extra cost or staff.

Trackable and auditable

Every action logged and timestamped, full visibility into what happened and when.

CASE STUDIES

Real automation projects, real results

Below are two workflow automation projects I’ve built, showing the problem, the solution, and the outcome.

PROJECT 1

Automated approval and operations workflow

power automate automation flow

AUTOMATION SPECIALIST

Power Automate

Microsoft Forms

Microsoft Lists

The problem: Manual request processes (leave, expense approvals, client onboarding) led to delayed approvals, untracked records, and missed calendar updates.

The solution

Built an end-to-end event-driven architecture. Intake via MS Forms logged instantly to Lists. Conditional routing triggers manager approvals via email. Dual-branch outcome logic — approved or rejected — with automated notifications and calendar events.

The difference

Business adaptability

This exact logic scales directly to inbound lead routing, VIP support escalations, and expense approvals, the same flow handles any event-driven process.

PROJECT 2

AI-powered email parsing and pipeline tracker

workflow automation using make.com

WORKFLOW ARCHITECT

Make.com

Open AI

Google Sheets

The problem: Unstructured email communication required manual reading, status tracking, and copy-pasting details into a tracking sheet resulting in high admin overhead and human error.

The solution

Designed an intelligent scheduled email processing pipeline using Make.com and AI. Monitors labeled emails, uses AI text classification to categorize intent and status. Searches Google Sheets for matching records and updates them automatically.

The difference

Business adaptability

Acts as an operations assistant that’s applicable to CRM lead updates, vendor invoice tracking, and recruiting pipelines.

TOOLS AND PLATFORMS

What I build with

Power Automate Make.com Microsoft Forms Microsoft Lists Outlook Gmail Google SheetsSharepointOpenAI/GPT Claude

Ready to automate your operations?

Let’s map out your biggest manual bottleneck and build a workflow that solves it.